In an effort to create a safe environment for our tenants and shoppers, DLC Management Corp is excited to announce the addition of our Park & Pickup Program to all our shopping centers. This program is designed to support the needs of our tenants and the community by creating a safe and comfortable shopping experience. We have created dedicated areas at our centers for a seamless pickup experience for your customers.
Here’s how it works...
Customers make purchases directly on the retailer’s website or by phone-in order.
The store will then schedule and notify shopper of a pickup time.
Upon arrival, the customer will call the store, identify their specific zone and/or space number
Store personnel then brings purchased goods directly to the shopper’s vehicle.
It’s that simple!
Upon arriving at the property, special signage will direct shoppers to the designated parking area. Store personnel will be asked to either place it in the backseat or trunk of the vehicle whenever possible to minimize physical contact.
For Store Employees:
All employees participating in the Park & Pickup Program must be trained on environmental cleaning and disinfection, hand hygiene, and respiratory etiquette.
All participating employees must be screened before coming into the business for new or worsening cough; shortness of breath; sore throat; loss of taste or smell; feeling feverish or report a measured temperature greater than or equal to 100.0 degrees Fahrenheit; or known close contact with a person who is lab-confirmed to have COVID-19. Any employee who meets any of these criteria should be sent home.
Upon entering the business, participating employees must wash or sanitize hands.
Participating employees must maintain at least 6 feet separation from one another and customers and must wear a face covering even if not required by local law.
Participating employees must wash or sanitize their hands after each interaction with a customer, and whenever possible, must disinfect any item that they came into contact with.
All payments should be done over the phone or internet if possible, and contact should be minimized if remote payment is not available.
Purchased items should be delivered by the employee to the backseat or trunk of the customer’s vehicle whenever possible to minimize physical contact with the customer.
We’re being mindful of the new challenges brought on by the COVID-19 pandemic and are working hard to help our tenants achieve success. For more information on the Park & Pickup Program please contact your dedicated Property Manager or call 866.DLC.MGMT