COVID-19 Update

Communication In Response To COVID-19

With the unprecedented spreading of COVID-19, the safety, health, and well-being of our customers, associates, and communities are our primary concerns. We’ve been closely monitoring how the virus is impacting our customers and the communities where our properties are located. We are following the guidance of experts such as the Centers for Disease Control (CDC) and the World Health Organization (WHO). We want to inform you that we have taken the necessary measure to mitigate the exposure and the potential transmission of the contagious virus at The Village at Allen.

It is our goal to provide continued instruction and information to our customers, associates, and communities as the situation evolves. For the latest news and information please visit https://www.villageatallen.com/what-s-happening/covid-19-update

We want you to know that the following protocols and policies have been implemented at The Village at Allen:

Property Cleaning & Disinfecting Enhancements

  • Water Fountains, Hand Rails, Vertical Transportation, Exterior Store Door Handles, Benches, Tables, Chairs, Lobbies, Stairwells, Vestibules, Entry Doors, etc. are cleaned thoroughly and regularly in accordance with CDC protocols.
  • Touchless hand sanitizers outside of vestibules, management office entrances, elevator lobbies, and 2nd floor office entrances have been installed.

Employee Safety

  • We are requiring all employees who are feeling ill to stay home.
  • We have monitored and limited travel for our entire employee community.

We have a business continuity plan in place that will enable us to offer you uninterrupted service.  The Village at Allen has systems, technology and processes which allow all team members to work remotely effectively, continuing to be responsive to your business needs throughout any potential business or office closure or quarantine.

Government policies are changing by the hour, and many cities and states have already placed bans on large public gatherings. We’re sorry for the inconvenience this may cause. Should you find yourself in need of assistance for onsite property matters, please contact your designated property manager, Donna Earnhart at dearnhart@dlcmgmt.com  – you can find a list here: https://www.dlcmgmt.com/contact/ or call 866.DLC.MGMT

Rest assured, here at The Village at Allen, we are monitoring the situation closely and will provide the latest updates and helpful resources. We remain fully operational and stand ready to serve and work with you through this difficult period

Thank you so much for being a valued customer and member of the community.

The Village at Allen